MY TREE : MESSAGE
Gizlilik Politikası ve İade Politikası
Son Güncelleme: 21 Kasım 2026
1. Privacy Policy
1.1 Data Collection and Usage
- We do not spy on our users or collect unnecessary personal data.
- We only collect the minimum information required to operate and improve the service.
- This data is used solely to operate and improve the Christmas tree messaging service.
1.2 Tree Creation and Messaging System
- Users can create personalized Christmas trees with unique names and share codes.
- Tree data includes tree names, selected decorations, and message counts, stored securely in Firebase.
- Messages sent to trees are stored with sender information (optional anonymity), gift selections, and content.
- All tree and message data is encrypted and stored securely on Firebase servers.
- Users can delete their trees and associated messages at any time through the app settings.
1.3 Social Sharing Features
- The app allows users to share their Christmas trees on social media platforms (Instagram, Snapchat, WhatsApp).
- Shared content includes tree images and shareable links that direct to the tree messaging system.
- Social media sharing is handled through native platform APIs and does not require additional data collection.
- Users control what they share and can revoke sharing permissions through device settings.
1.4 Leaderboard and Community Features
- The app includes a leaderboard system showing top trees by message count.
- Leaderboard data is anonymized and shows only tree names and message counts.
- No personal information is displayed on leaderboards.
- Users can opt out of leaderboard participation through app settings.
1.5 Data Storage and Security
- User account data and Christmas tree information is securely stored on Firebase backend servers.
- All transmissions are encrypted via HTTPS with end-to-end security.
- Data is retained only as long as necessary to provide the Christmas messaging service.
- Users can request complete data deletion through the app or by contacting support.
1.6 Third-Party Services
We may use third-party service providers to operate and improve our service. All third-party services are carefully selected and comply with data protection standards.
1.7 Children's Privacy
- The app is not suitable for all age groups. Parental supervision is strongly recommended for users under 17.
- We do not knowingly collect personal information from children under 13 without verified parental consent.
- If you believe a child under 13 has provided personal information, please contact us immediately so we can delete it.
1.8 Your Rights
You have the right to:
- Request deletion of your data (subject to technical limitations)
- Opt out of analytics tracking
- Control advertising tracking through device settings
2. Refund & Purchase Policy
2.1 Credit System
The app uses a credit-based system for premium Christmas tree features including:
- Creating additional Christmas trees beyond the free limit
- Accessing premium gift decorations and special tree themes
- Sending premium messages with special effects
- Extended message storage and advanced sharing features
2.2 Refund Policy
- Used credits for premium features are non-refundable.
- If credits are not delivered due to a technical error, please contact support within 48 hours.
- Subscription refunds follow Apple App Store and Google Play policies.
- Refund requests may be denied in cases of abuse or suspicious activity.
2.3 Managing Purchases
- Always check your current credit balance before making a purchase.
- Subscriptions are automatically renewed via Apple/Google Play.
- You can cancel subscriptions in your device's subscription settings.
PRIVACY POLICY
Last Updated: 07/15/2026
This Privacy Policy describes the privacy practices of MY TREE : MESSAGE ("MY TREE : MESSAGE", "we", "us", or "our") and how we collect, use and disclose the personal information about individuals who use our application, website and any other sites or services (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a MY TREE : MESSAGE Pro subscriber, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, storage, processing, disclosure and cross-border transfer of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
MY TREE : MESSAGE is the entity responsible for the processing of your personal information and is the data controller in respect of such processing. If you have any questions about this Privacy Policy or would like to exercise any of your rights, you can contact us at our contact details in Section 12 (Contact Us).
1. INTRODUCTION
MY TREE : MESSAGE allows users to receive messages through their social media. This is how it works:
- The MY TREE user ("App User") generates a MY TREE : MESSAGE link and then uses the link to solicit messages from anyone with access to the link (the person sending a message is a "Message Sender").
- When a Message Sender clicks on the MY TREE : MESSAGE link, they will be taken to a URL where they can send a message directly to the App User. The App User also has the choice to post the messages and App User's response to the App User's social media accounts.
- MY TREE : MESSAGE does not store the name or social media handles of the Message Sender and cannot reveal this information to the App User or to others. MY TREE : MESSAGE may reveal properties of the Message Sender or other MY TREE : MESSAGE users to the App User. See "How We Disclose Your Personal Information" for more information.
- To protect the safety of our users, we employ AI content moderation services.
2. HOW WE PROCESS YOUR PERSONAL INFORMATION
We collect information about you from a variety of sources, and the type of information we collect depends on how you interact with our Services – such as whether you visit our website, download and use the MY TREE : MESSAGE app, or send messages to App Users through the Services.
Personal information you provide to us:
- Month and year of birth - We use this information solely to determine your eligibility to use the MY TREE : MESSAGE app as required by law.
- Account information - Such as the username that you provide when you download the MY TREE : MESSAGE app. We use this solely to create and manage your account.
- User-generated content - Such as photos uploaded for your profile or messages sent through the Services. We use this solely to provide the messaging functionality of the app.
- Feedback or correspondence - We use this solely to provide customer support and respond to your requests.
Personal information we automatically collect:
- Usage information - We collect this solely to provide the Services and improve app functionality.
- Device data - We collect this solely to ensure app compatibility, troubleshoot technical issues, and maintain security.
- Location data - We collect approximate location (IP address) solely to provide region-appropriate content and language settings.
- Online activity data - We collect this solely to improve user experience and fix technical issues.
Tracking Technologies:
- Cookies - Text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings.
- Local storage technologies - Like HTML5, that provide cookie-equivalent functionality.
- Web beacons - Also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened.
3. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
- MY TREE : MESSAGE Pro subscribers - We may disclose certain information about Message Senders and other MY TREE : MESSAGE users with MY TREE : MESSAGE users who have purchased a MY TREE : MESSAGE Pro subscription.
- Service providers - Third party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, content moderation, hosting, analytics, identity verification, fraud detection, payment processing, and database management).
- Third parties in connection with a business transfer - In connection with a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
- Third parties to ensure safety, security and compliance with the law - As needed to comply with applicable law, cooperate with law enforcement, enforce terms of service, for fraud prevention and safety purposes.
4. HOW YOU DISCLOSE INFORMATION TO OTHERS
You may choose to post the responses that you receive through the Services to your social media account. The settings of your social media account will determine which other individuals will be able to view these responses. We are not responsible for the privacy or security of information on these social media platforms.
5. PRIVACY OF INDIVIDUALS UNDER 18
Our Services are not intended for use by individuals under 18 years of age. The MY TREE : MESSAGE features are not suitable for all age groups, and parental supervision is strongly recommended for users under 17.
We do not knowingly collect personal information from children under 13 without the consent of the individual's parent or guardian as required by law. If we learn that we have collected personal information through the Services from an individual under 13 without the consent of the individual's parent or guardian as required by law, we will delete it.
6. INTERNATIONAL DATA TRANSFERS
Our services are hosted on Cloudflare and Firebase infrastructure. We may transfer your personal information to our affiliates, service providers, and other third parties that support the Services globally through these platforms.
7. RETENTION OF PERSONAL INFORMATION
We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws or until you withdraw your consent (where applicable).
8. SECURITY PRACTICES
We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure.
9. OTHER SITES, MOBILE APPLICATIONS AND SERVICES
Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions.
10. YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some, or all, of the following rights:
- Right to be informed about how we have collected and used your personal information.
- Right to access a copy of the personal information that we have collected about you.
- Right to correction of personal information that is inaccurate or out of date.
- Right to delete personal information that we maintain about you.
- Right to restrict processing to storage only.
- Right to lodge a complaint with the relevant supervisory authority.
- Additional rights, such as to object to our processing of your personal information.
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. If we make material changes to the way in which we use or disclose information we collect, we will provide notification of changes in another way that we believe is reasonably likely to reach you. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.
12. CONTACT US
If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us:
Email: mytreeapplink@gmail.com
Address: İstiklal Mahallesi Kanuni Sultan Süleyman Caddesi No:94B Kat:6
COOKIE POLICY
Last Updated: 07/15/2026
This Cookie Policy explains how MY TREE : MESSAGE ("we," "us," or "our") uses cookies and similar files or technologies when you visit our website (https://mytreeapp.link), application and any other sites or services (collectively, the "Services"). This policy should be read in conjunction with our Privacy Policy.
What are cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site, such as providing details like approximate location in order for website hosts to determine analytics.
How we use cookies
We use cookies for the following purposes:
- Preferences cookies: These cookies allow the Services to remember choices you make (such as your language preference or region) and provide enhanced, personalized features. These cookies may collect the information that you have inputted as a result of your preferences, but they are solely used to provide the requested functionality.
- Performance cookies: These cookies help us understand how users interact with the Services by collecting information about which pages are visited, how long users spend on each page, and what errors occur. This information is used to improve the performance and usability of the Services. These cookies collect aggregated, anonymous data and do not identify individual users.
Your consent
Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. You can withdraw your consent at any time by changing your browser settings or by using the cookie management tools provided by some third-party service providers. However, blocking or deleting cookies may cause some of the Services, including certain features and general functionality, to work incorrectly. If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below.
To opt out of tracking by Google Analytics, click the opt-out tools provided by Google.
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. Like many websites, we currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," you can visit http://www.allaboutdnt.com. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes to the Cookie Policy, we will notify you by updating the date of this Cookie Policy and posting it on our Services. If we make material changes to the way in which we use or disclose information we collect, we will provide notification that we believe is reasonably likely to reach you, or another manner through our Services, where required by applicable laws. If you do not agree to any updates to this Cookie Policy, please do not continue using or accessing the Services.
Contact us
If you have any questions about this Cookie Policy, please contact us at:
Email: mytreeapplink@gmail.com
Address: İstiklal Mahallesi Kanuni Sultan Süleyman Caddesi No:94B Kat:6